Privacy & enquiry data
Clear about
what you share.
This page explains how the Ash Tech website handles an enquiry and the operational information used to provide the site.
Last updated: October 22, 2026
Information you choose to send
The enquiry form asks for your name, the service you are interested in, a message and a way to reply: an email address or a phone number.
Include the information needed to describe your request. Please do not send passwords, access codes or sensitive account information through the enquiry form.
How an enquiry is used
You share enquiry details with Ash Tech so we can understand your request, contact you and discuss the next steps. The form uses support@ashtechgroup.com as its email destination.
Email delivery and website hosting involve the service providers used to operate those systems. The form does not add your name, email, phone number or message to analytics events.
Sessions and anti-spam checks
The form uses a session and a security token to check submissions. A session cookie may be needed for this to work. Additional checks help distinguish a person’s enquiry from automated submissions.
The server may process technical request information for these checks and for diagnosing delivery or security issues. This is separate from adding enquiry content to analytics.
Operational website information
The hosting provider may process information such as the requested URL, request time, IP address and browser details to serve, secure and monitor the website. Hosting monitoring operates separately from the enquiry form.
Links to other websites take you to services with their own privacy practices.
Optional analytics
When optional Google Analytics is configured, it loads only after you choose “Allow analytics.” You can choose “Essential only” and continue using the site. The analytics preferences control in the footer lets you change that choice.
These measurements distinguish a contact-button click from a form accepted by the server for sending. An accepted form is not a guarantee of inbox delivery. Enquiry messages, names, reply details and submission references are excluded from the website’s analytics events.
Questions about information you have sent
Contact support@ashtechgroup.com or call 747-240-9759 if you have a question about information included in an enquiry.
Ash Tech’s contact hours are Monday–Friday, 7:30 AM–4:30 PM Pacific.